Zappos On Nightline

  1. Jan 1, 2010 at 02:32 PM by keithurena303

    Dear Zappos, How do you wake up Lady Gaga? You "Poke-her Face!" Bahaha! Now that I have your attention, I'd love the opportunity to work for your company. I've sent in a number of applications/resumes, and am available for an interview anytime. Please gimme a shout! Keith Urena p.s. I promise not to take the $2,000 to talk away :)

  2. Dec 25, 2009 at 10:23 PM by zillsbury

    i'd work for them in a heartbeat

  3. Dec 20, 2009 at 11:30 AM by alber12111

    I love organizations that have these type of work values. When employees are happy and offer great customer service, sales will always increase.

  4. Nov 26, 2009 at 03:40 PM by LightArrow123

    I Ordered My Ed Hardy's On Monday and got them tuesday.... omg super fast shipping and free :) how can that get any better :-)

  5. Nov 24, 2009 at 12:18 AM by shinesinpines

    thats how you run a gd business!

  6. Nov 12, 2009 at 10:30 AM by SvPVids

    you guys get 5 stars for customer care and shipping

  7. Sep 19, 2009 at 10:13 AM by ez4me2sa

    I've been ordering shoes for years from Zappos - they have the BEST customer service. However, the one thing I noticed about this call center was that there were not many older people, ie., 40 - 50's. So many need jobs right now due to outsourcing. Anyway, kudos to Zappos - keep up the good work.

  8. Aug 24, 2009 at 06:31 AM by deadmonikor

    I've been a Zappos customer for years. Definitely one of my top 20 sites on the web.

  9. Aug 23, 2009 at 06:50 PM by sparkstouch

    I love my free shipping name brand heels and look forward to my next dozen in the mail...thanks zappos!!

  10. Aug 22, 2009 at 08:27 PM by atlrocafella

    I'm so MAd I found out about zappos after purchasing my polo sneakers from the mall!! Zappos you know have a lifelong customer..FREE SHIPPING? THats unheard of!!

  11. Aug 21, 2009 at 06:09 AM by SixthTreeAtNoon

    I think I want to have a job at Zappos!

  12. Aug 18, 2009 at 08:34 PM by GeorgeIDK

    omg this is crazy and Stupid lol...

  13. Jul 29, 2009 at 11:58 PM by ShippSwing

    Have you applied yet?! :D

  14. Jul 29, 2009 at 08:02 PM by jwbarne

    You guys are all very blessed!!

  15. Jul 8, 2009 at 06:52 AM by CH1LLSESH

    5:47, i bet you'd feel pretty stupid if u took the money

  16. Jul 1, 2009 at 08:45 AM by mszsu

    Zappos is SO awesome. I'm really impressed with the CEO and all the employees. Out of all the online stores I've dealt with, Zappos has THE best customer service. Thanks! :)

  17. Jun 28, 2009 at 09:08 AM by poppinfresh

    I just ordered something from zappos the other day and i must say Im pretty impressed. i think the thing i like the most is the no hassle shipping. most sites have the price you pay listed then checking out you have to put in your zip and calculate shipping. after that you have 7 or 8 different options. with zappos its just fast, free shipping. then clothing its overnight free! looks like its up there with google and sas in being a great place to work.

  18. Jun 19, 2009 at 10:42 AM by oaktownish

    Great feature. Customer service people tend to get overlooked and Zappos has empowered them and let them know (loud and clear) they effect the bottom line.

  19. Jun 16, 2009 at 10:54 AM by zappos

    try making sure that the audio on youtube is not muted.

  20. Jun 16, 2009 at 07:47 AM by ddelay08

    can't hear video, why?

  21. Jun 12, 2009 at 06:50 PM by nezj89

    zappos da bomb!!!

  22. Jun 8, 2009 at 08:19 AM by xa25

    That reporter is annoying!

  23. Jun 7, 2009 at 01:49 PM by apemom04

    They show alot of the Vegas Zappos.The Ky Zapponians arent that exuberant and jolly.Everyday theres a new hire and a few more fied.Its tense and everytime they "Change" something it slows the process down while its being relearned and thats when the complaints from te same big guys start.I loved this place at first.Lately...IDK...We shall see.Nothing is perfect but when something works...why fix it?

  24. Jun 5, 2009 at 06:46 AM by JustMakingComments

    Many bad businesses should consider operating like this. What we see often is profit is most important over principles. If you want to know what good and profitable business practice is search google for Costco's "Code of Ethics"

  25. Jun 4, 2009 at 02:58 PM by NappyChronicles

    I LOVE Zappos... this is where I buy my children's shoes from that everyone always compliment (you always buy the cutest shoes, where do you get them from)... Not to mention the lightening fast delivery. How in the world can I order a pair of shoes at 10 pm and they're at my doorstep the next morning??? !!! I'm lovin the work atmosphere. Glad to know I buy from a GREAT company.

  1. Rating: 103 ratings
    Views: 184,657
    Duration: 9:16
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